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Supervisor

SW ONE FITNESS · Doha, Qatar

Full-time12 hours ago

About this role

We’re Hiring – Gym Operations ManagerCompany: SW1 Club – Premium Women’s Gym

Location: West Walk, Doha, Qatar

Position: Full-Time

SW1 Club is seeking an experienced, professional, and highly organized Female Gym Operations Manager to oversee the club's daily operations, supervise staff, and ensure exceptional service and high operational standards.

Key Responsibilities:

Manage overall daily gym operations and ensure everything runs smoothly.

Supervise reception, smoothie bar staff, and cleaning teams.

Manage trainers' schedules, customer bookings, cancellations, and appointments.

Monitor memberships, renewals, payments, and customer satisfaction.

Prepare daily operational, financial, and staff performance reports.

Ensure the gym is always clean, organized, and maintained to the highest standards.

Train, guide, and monitor employees to ensure excellent performance.

Handle customer complaints and resolve operational issues independently.

Take initiative to improve efficiency, service quality, and the overall member experience.

Requirements:

Minimum 3–5 years of experience in gym management, hospitality, or operations management.

Strong leadership and staff management skills.

Excellent organizational, communication, and problem-solving abilities.

Ability to manage multiple departments and take full ownership of daily operations.

High standards of professionalism, customer service, and attention to detail.

Must be currently based in Doha, Qatar.

We are looking for someone who can lead, take initiative, and manage SW1 Club as if it were her own business.

Interested candidates can apply directly through Email: info@sw1club.com