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Sales Coordinator

Petra Mechatronics · Dubai, Dubai, United Arab Emirates

Full-time14 hours ago

About this role

Key Responsibilities

Core Focus: End-to-end inquiry management from assignment through order creation and product dispatch.

1. Inquiry & Sales Support

Respond to client queries via Phone, WhatsApp, Email, and Web Chat.

Prepare and issue quotations and Proforma Invoices (PI).

Update CRM records, lead statuses, and activity logs.

2. Order Processing & Documentation

Create sales orders, tax invoices, and delivery orders in the system.

Draft Packing Lists (PL) and Certificates of Origin (COO).

Coordinate with warehouse and logistics teams for timely dispatch.

3. Client & Team Coordination

Provide order tracking and status updates to clients.

Assist Sales Executives and Engineers with admin tasks and basic reporting.

Requirements

Candidate Qualifications

Experience: 2+ years in sales coordination, back-office sales, or sales operations support in the UAE.

Education: Degree or Diploma

Technical Skills: Strong proficiency in MS Excel and MS Word (for quotations, pricing calculations, and invoices).

Communication: Clear written and spoken English; confident communicating via Phone, Email, and WhatsApp.

Key Attributes: High attention to detail, strong organization, and fast learning ability.

Location: Easy commute to our office locations in Dubai or Sharjah.

Preferred Qualifications (An Advantage)

Education: Degree/Diploma in Mechatronics, Instrumentation, or Electrical Engineering.

Industry: Background in industrial weighing equipment, automation, or instrumentation.

Software: Familiarity with CRM or ERP platforms (e.g., Zoho, Odoo, SAP).

Mobility: Valid UAE driving license and personal vehicle.

Languages: Fluency in Arabic (in addition to English).

How to apply:

Visit our careers page in our website: https://career.petrame.com/job

Select the relevant job opening

Complete the application form

Benefits

As per UAE Law

commission

annual bonus