Maintenance Technician - HVAC

Job Purpose

The MST Technician – HVAC / HVAC Technician is responsible for performing preventative and corrective maintenance, resolving technical issues, and handling emergency HVAC situations in assigned properties. The role ensures high-quality service delivery, compliance with safety standards, and operational efficiency.

Key Responsibilities

Diagnose, analyze, and repair HVAC (Heating, Ventilation, and Air Conditioning) systems at assigned sites.

Conduct preventive and corrective maintenance for HVAC equipment such as water chillers, VRV (Variable Refrigerant Volume) systems, rooftop units, and related systems as per schedules.

Attend and resolve HVAC-related emergencies, including on-call duties.

Identify opportunities for improvement and recommend technical enhancements to the Operations Manager.

Supervise preventive and corrective HVAC maintenance activities carried out by the Maintenance Team.

Provide technical support and training to Operations and Maintenance staff.

Maintain accurate records of emergency responses, completed tasks, equipment repairs, and required spare parts/tools.

Ensure compliance with health and safety standards across all maintenance activities.

Perform additional duties as directed by the Line Manager.

Education

Qualifications and Experience

Diploma or professional certification in HVAC Systems.

Valid UAE Driver’s License.

Health and Safety certification preferred.

Experience

Minimum of 6 years’ experience as an HVAC Technician in property management, facilities management, or building maintenance environments.

Strong knowledge of HVAC installations, VRV systems, chillers, rooftop units, and related systems.

Broad technical expertise and adaptability across various HVAC systems.

Knowledge and Skills

Knowledge

HVAC technical installations and systems.

Advanced HVAC control systems.

General mechanical systems knowledge and troubleshooting.

Skills

Strong teamwork and organizational abilities with effective interaction across technical staff.

Proactive approach with ability to anticipate maintenance needs.

Strong interpersonal communication and collaboration.

Ability to resolve complex HVAC issues independently and under pressure.

Core Competencies

Initiative – Proactive in identifying and resolving HVAC issues.

Analytical & Logical Thinking – Strong diagnostic and troubleshooting skills.

Conceptual Thinking – Applies technical concepts effectively.

Decisiveness – Acts quickly and effectively in emergencies.

Information Seeking – Identifies problems and ensures resolution.

Teamwork – Works collaboratively with technical and maintenance staff.

Organization Commitment – Adheres to company procedures and values.

Self-Confidence – Demonstrates assurance in technical expertise.

Key Performance Indicators (KPIs)

Timely completion of assigned maintenance and emergency HVAC tasks.

Accurate and on-time completion of reports and documentation.

Full compliance with health and safety standards.

Completion of preventive and corrective maintenance tasks within designated timeframes.

Job Challenges

Working independently under high-pressure situations.

Managing and resolving complex technical HVAC issues.

Balancing proactive maintenance with urgent client and operational demands.