System Engineer
Anazeem Technology
Role:Company Description Anazeem Technology is a trusted Saudi system integrator and ICT solutions partner specializing in cybersecurity, enterprise infrastructure, networking, data centers, storage, low current systems, and digital transformation. The company supports organizations in building secure, resilient, and future-ready technology environments through comprehensive consulting, design, implementation, integration, operation, maintenance, and support services. Anazeem Technology delivers end-to-end solutions that align technology investments with business goals and regulatory requirements. Its team of experienced and certified IT professionals is dedicated to helping customers succeed by providing reliable, high-quality technical expertise and services.
Role Description The System Engineer is a full-time, on-site role based in Riyadh, responsible for designing, implementing, and maintaining IT systems and infrastructure that support client environments. Day-to-day tasks include configuring servers, networks, and storage solutions, performing system monitoring, and ensuring high availability and security of critical systems. The role involves diagnosing and troubleshooting technical issues, providing escalation-level technical support, and collaborating with project teams and vendors on system integration and deployment activities. The System Engineer will document configurations, maintain operational procedures, and contribute to continuous improvement of system performance, reliability, and security in line with Anazeem Technology’s standards.
Job Details
Email Systems Administration
Microsoft Exchange Administration
Install, configure, manage, and maintain Microsoft Exchange Server environments.
Create and manage mailboxes, distribution groups, access permissions, and delegations.
Monitor email service performance and ensure the continuity of inbound and outbound mail operations.
Troubleshoot technical issues related to mail flow and resolve them.
Manage mail flow rules and email policies according to business requirements.
Manage email settings and related integrations, including DNS, SMTP, and relevant authentication services.
Apply security and operational updates, and resolve errors and vulnerabilities related to the email platform.
Support backup and recovery procedures and verify the readiness of email services for disaster recovery.
(Information Technology Management • Job Description 5 / 1)
Server Administration & Operations
Server Administration
Install, configure, manage, and maintain Windows Server systems and associated services.
Monitor server performance and resources, including processors, memory, storage, and operational services.
Perform preventive and periodic maintenance to ensure server stability and efficiency.
Apply security and operational updates according to approved maintenance and change management plans.
Troubleshoot technical faults, analyze their root causes, and work to prevent recurrence.
Manage and operate virtual server environments using VMware and Microsoft Hyper-V.
Create and manage virtual machines (VMs), allocate resources, and monitor their usage.
Participate in technical capacity planning and determine expansion and upgrade requirements.
Execute server upgrade projects and system/service migrations in coordination with relevant stakeholders.
Active Directory & Identity Services Administration
Manage and maintain Microsoft Active Directory Domain Services (AD DS).
Create, modify, and disable user accounts and groups according to approved business requests.
Organize and manage Organizational Units (OUs).
Prepare, apply, and monitor Group Policy Objects (GPOs).
Manage access permissions to technical resources and services based on the Principle of Least Privilege.
Manage and maintain infrastructure-related DNS and DHCP services.
Troubleshoot login, authentication, and domain connectivity issues.
Monitor the health of Domain Controllers and replication processes.
Conduct periodic reviews of accounts and permissions in coordination with relevant authorities.
Infrastructure & Service Continuity
Operate and maintain technical infrastructure services and ensure their readiness to support organizational operations.
Monitor the availability of technical systems and services and proactively detect potential issues.
Manage and monitor backup operations and verify their success according to approved policies.
Execute periodic data and service recovery tests (Recovery Testing) to verify restorability.
Support the preparation and execution of Disaster Recovery and Business Continuity plans.
Participate in planning and executing technical infrastructure modernization and development projects.
Document server and system configurations, along with operational, maintenance, and recovery procedures.
Prepare and update Standard Operating Procedures (SOPs).
Prepare periodic technical reports on system performance, incidents, updates, and operational risks.
Cybersecurity Coordination (Continued)
Collaborate with the cybersecurity team to ensure the implementation of approved security requirements and controls on servers and systems.
Execute system hardening procedures in accordance with approved security standards and policies.
Remediate identified security vulnerabilities within the operational scope and assigned responsibilities.
Execute security updates and security patching, and monitor their outcomes.
Apply access control and authorization rules and verify compliance.
Support cybersecurity teams in collecting technical logs and analyzing security issues and incidents.
Participate in implementing corrective actions resulting from security audits and risk assessments.
Support the implementation of monitoring and logging mechanisms to ensure the traceability of operational and security events.
Report security risks, vulnerabilities, and incidents in accordance with approved escalation and response procedures.
(Information Technology Management • Job Description 5 / 2)
Advanced Technical Support & Incident Management
Provide advanced technical support (Level 2 / Level 3) for server, system, and infrastructure issues.
Receive, analyze, and resolve technical incidents and problems escalated by technical support teams.
Prioritize issue resolution based on impact on services and business operations.
Coordinate with vendors and technical service providers when specialized support is required.
Document incidents, actions taken, and technical solutions within the ticketing and incident management system.
Contribute to improving operational procedures, reducing recurring failures, and minimizing service downtime.
Qualifications
Candidates should possess skills in Systems Engineering and Systems Design for planning, architecting, and optimizing complex IT environments.
Candidates should possess skills in System Administration for managing servers, operating systems, user access, and routine maintenance tasks.
Candidates should possess skills in Troubleshooting and Technical Support for diagnosing issues, resolving incidents, and supporting end users and internal teams.
Relevant experience with networking, virtualization, storage technologies, and cybersecurity best practices is beneficial.
Bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field, or equivalent practical experience.
3 years of experience in managing complex systems and websites or knowledge of personal and technical data, and preferably to work in institutional environments.
Experience in managing VMware or Microsoft Hyper-V virtualization environments.
Strong analytical, documentation, and communication skills, with the ability to work collaboratively in cross-functional technical teams.
Industry certifications (such as Microsoft, Cisco, VMware, or similar) are an advantage.
Digital skills
Microsoft Windows Server Administration.
Microsoft Exchange Server Administration.
Active Directory, Group Policy, DNS & DHCP.
VMware vSphere / Microsoft Hyper-V.
Backup & Disaster Recovery.
Server Monitoring & Performance Troubleshooting.
Windows PowerShell & Automation.
IT Security Fundamentals & System Hardening.
Incident, Problem & Change Management.
Preferred professional certificates
Specialized Microsoft certifications in Windows Server administration and hybrid infrastructure.
(VCP) VMware Certified Professional or equivalent.
+CompTIA Server or +CompTIA Security.
ITIL Foundation.
