Senior IT Voice & Collaboration Engineer
Adecco
Role:Hands-on experience in voice/collaboration and network engineering.
Strong knowledge of TCP/IP, OSPF, BGP, VLANs, STP, EtherChannel and NAT.
Experience with wireless networks, WLCs, access points and voice optimisation.
Strong troubleshooting, analytical and communication skills.
Bachelor’s degree in IT, Computer Science or a related field; Master’s preferred.
Exposure to SD-WAN, VPNs, load balancers and network security solutions is an added advantage.
Job Requirements • Design, implement and maintain VoIP and telephony systems.
Support collaboration platforms such as Cisco CUCM, Webex, Avaya, Microsoft Teams Voice and Asterisk.
Manage supporting LAN/WAN, routers, switches and wireless infrastructure.
Troubleshoot voice and connectivity issues, ensuring reliable call quality through QoS.
Handle system migrations, upgrades, security patching and capacity planning.
Coordinate with vendors, maintain technical documentation and mentor junior engineers.
Company Description Leading System Integrator in Dubai