Senior Executive - IT (Business Applications)
Damas Jewellery
Role:Job Objective
We are looking for an application developer with strong hands-on experience in Microsoft Dynamics NAV and LS Retail. The role will be responsible for development, customisation, maintenance, integration and support of NAV and LS Retailapplications used across our retail business.
The ideal candidate should have good practical knowledge of NAV C/AL development, LS Retail POS, SQL Server, database development and API/integration development. The role will work closely with business users, IT teams and external vendors to ensure applications are stable, reliable and meet business requirements.
Principle Accountabilities
Take ownership of the stability, availability and support of LS Retail/NAV applications and POS systems
Develop, customise and deliver NAV/LS Retail enhancements and solutions within the agreed timelines
Develop, maintain and support APIs and integrations with internal and third-party applications
Manage SQL development, database troubleshooting and data integrity to support business applications
Ensure all application changes follow IT change, testing, security, deployment and documentation standards
Work closely with business users, IT teams and vendors to understand requirements and resolve application issues
Identify opportunities for continuous improvement, automation, and optimization of retail applications and integrations
Provide effective production support and troubleshooting to minimise business disruption
Key Performance Indicators
Application Stability & Availability: Maitnain reliable and stable NAV/LS retail applications with minmum business disruption
Incident resolution - resolve application and prdocution issues within agreed SLA timelines
Development Quality - Deliver NAV/LS Retail developments and enhancements with good quality and minimal defects
Project & Integration Delivery - Deliver application enhancements, APIs and integrations within agreed timelines
Issue Reduction - Identify root causes, and reduce recurring application/production issues
Database Perforamce - Maintain good SQL/database performance, reliability and data accuracy
Intergration Reliability - Ensure APIs and system integrations are stable, secure and functioning as expected
Change Management Compliance - Ensure all changes are properly tested, approved, documented and deployed as per IT procedures
Candidate Requirements
Bachelor's degree in computer science, IT, Engineering or a related field
5+ years of experience in Microsoft Dynamicas NAV/LS Retail development and application support
Strong hands-on experience in Microsoft NAV/LS Retail and C/AL/C/SIDE development
Experience in Microsoft SQL Server, including SQL queries, stored procedures, database troubleshooting, and data analysis
Strong experience in SPI and system integration development including REST APIs, JSON/XML and web services
Experience in Python development/scripting for automation, data processing and application integration
Experience in production support, toubleshooting, and resolving application issues
Past experience in the retail industry is highly preferres
Relevant professional certifications are preferred
Core Competencies
Strong analytical and troubleshooting skills
Good understanding of software development lifecycle
Ability to work independently and manage multiple application issues/projects
Good communication and stakeholder management skills
Ability to work with business users, IT teams and external vendors
Strong ownership and problem-solving mindset
