Sales Specialist
General Engineering Services (GENSERV)
Role:Company Description GENSERV, established in Muscat, Oman in 1982 as a subsidiary of the Juma Al-Majid Group, has grown from a spare parts dealer into the country’s leading construction equipment dealership. The company represents major international brands and provides industrial products such as bearings, power engines, marine engines, tools, and accessories through an extensive distribution network. GENSERV is known for its trailblazing approach, developing original ways of doing business and delivering customized, collaborative solutions. Today, the company offers comprehensive Construction, Power, Mechanical, and Warehousing solutions and is expanding into business analytics, consulting, and international markets. GENSERV is widely recognized and highly rated by clients and the industry for its strong network and customer-focused service.
Role Description The Sales Specialist role is a full-time, hybrid position based in Muscat, with flexibility for some work-from-home arrangements. The individual will manage the sales cycle for construction and industrial equipment solutions, from lead generation and qualification to closing deals and post-sale follow-up. Day-to-day responsibilities include identifying prospective clients, preparing and presenting proposals, conducting product demonstrations, and maintaining strong relationships with existing customers. The Sales Specialist will collaborate with internal teams to address customer needs, coordinate deliveries and after-sales support, and ensure high levels of customer satisfaction. The role also involves tracking sales performance, preparing reports, participating in training and product updates, and contributing to sales strategies that support growth in local and regional markets.
Qualifications
Strong Communication skills for presenting solutions, negotiating, and collaborating with clients and internal teams.
Customer Service skills to build long-term relationships, handle inquiries, and resolve issues effectively.
Proven Sales skills in prospecting, qualifying leads, preparing proposals, and closing opportunities.
Experience in Training and Sales Management to guide customers on product use, support team development, and contribute to sales planning.
Background in construction equipment, industrial products, or related sectors is highly beneficial.
Ability to work in a hybrid environment, managing time effectively between on-site and remote work.
Comfort with CRM systems and basic business reporting tools to track opportunities and performance.
Bachelor’s degree in Business, Engineering, Marketing, or a related field preferred, or equivalent practical experience.
Strong analytical and problem-solving skills, with a focus on delivering tailored solutions for clients.