Sales Executive - BEAMS Abu Dhabi
C2i
Role:BEAMS is one of Japan’s leading culture shops, bringing together fashion, lifestyle, food and art.
BEAMS Abu Dhabi creates a cultural bridge between Japan and Abu Dhabi, connecting people and ideas to shape new culture together.
At BEAMS, we create memorable experiences through creativity, craftsmanship, thoughtful service and genuine hospitality. Guided by the Japanese philosophy of Omotenashi, we anticipate customer needs, pay attention to every detail and make every visit personal and inspiring.
We are looking for a Sales Executive to join our team in Abu Dhabi and create a thoughtful, personalised retail experience for every customer.
As a Sales Executive, you will create a welcoming customer experience by helping customers discover products, styling ideas and stories that suit their needs and lifestyle, while managing the complete customer journey from greeting and personalised recommendations to styling, mobile POS checkout, careful packaging and farewell. You will develop broad product knowledge across the store while building expertise in selected categories; experience in women’s fashion, beauty or cosmetics retail is an advantage.
KEY RESPONSIBILITIES
Welcome customers naturally while respecting personal space and culture
Understand customer needs before recommending products or styling ideas
Explain product specifications, curation stories and lifestyle fit
Provide fitting-room support while protecting customer privacy
Complete cash and card sales accurately using approved POS access
Confirm items, package purchases carefully and provide a sincere farewell
Maintain approved VMD, sales-floor, fitting-room and product-care standards
Coordinate replenishment and stock enquiries with the Receiving Clerk
Collect customer details only with consent and through approved systems
Refer returns, discounts, refunds and compensation requests to the manager for approval
Accurately process sales while protecting products, payment devices and customer information
KEY RESULT AREAS
Contribution to team sales
Customer feedback and repeat visits
Product knowledge and styling
POS and transaction accuracy
Floor presentation and stock standards
WHAT WE'RE LOOKING FOR
2+ years of experience in fashion, lifestyle or premium retail preferred
Experience in consultative or styling-led sales preferred
High school diploma or equivalent
Fluent English; additional languages are an advantage
Strong customer listening and styling skills
Ability to communicate product stories in an engaging way
Strong digital POS and transaction accuracy
Cultural sensitivity and a collaborative approach
Genuine passion for customer experience, fashion, lifestyle and culture
Reports to: Assistant Manager – Retail
Operational oversight: Outlet Manager
THE ROLE
Shift-based schedule
Extended standing and walking
Mobile POS and stock handling
Participation in events, launches and stock counts
If you are passionate about fashion, culture, lifestyle and exceptional customer experiences, we would love to hear from you.
Join BEAMS Abu Dhabi and be part of a team connecting Japanese creativity, culture and hospitality with Abu Dhabi.
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