Presales Engineer Software and IOT
AMANAH TEKNOLOGIA
Role:Job Title: Presales EngineerCompany: Amanah Teknologia
Department: Sales & Business Development
Employment Type: Full-Time
Job SummaryAmanah Teknologia is seeking a motivated and technically skilled Presales Engineer to support the sales team in identifying customer requirements, designing suitable technology solutions, and preparing technical proposals. The successful candidate will act as a technical advisor to customers and internal teams, ensuring that proposed solutions meet business needs, technical specifications, and budget requirements.
Key Responsibilities1. Technical Solutions & Design
Analyze customer requirements and recommend appropriate software and technology solutions.
Gather and document business and technical requirements from prospective clients.
Design tailored solutions that align with customer needs and company offerings.
Prepare technical proposals, solution descriptions, diagrams, and technical submittals.
Review RFPs, RFIs, and tender documents to ensure technical compliance.
Highlight the technical advantages and competitive strengths of proposed solutions.
Sales & Customer Support
Collaborate closely with the sales team throughout the sales cycle.
Participate in customer meetings, technical discussions, presentations, and product demonstrations.
Explain technical concepts and solution benefits to both technical and non-technical stakeholders.
Address customer inquiries and provide technical clarifications.
Support the sales team in identifying new business opportunities and developing customer relationships.
Pricing & Vendor Coordination
Prepare technical quotations and cost estimates in coordination with the sales team.
Coordinate with suppliers, vendors, and technology partners to obtain pricing and technical information.
Evaluate alternative solutions based on functionality, cost, and customer requirements.
Support the preparation of commercial proposals and bills of quantities when required.
Internal Coordination & Market Research
Coordinate with sales, technical, project management, and implementation teams to ensure solution feasibility.
Ensure a smooth handover of approved solutions to the implementation team.
Stay updated on emerging technologies, products, and market trends.
Monitor competitors and identify opportunities to improve the company's solution portfolio.
Maintain accurate technical documentation and proposal records.
Job Requirements
Bachelor's degree in Computer Science, Information Technology, Computer Engineering, or a related field.
1–3 years of experience in presales, technical sales, software solutions, or a related technical role.
Strong understanding of software products, IT solutions, and technology concepts.
Experience preparing technical proposals, responding to RFPs/RFIs, and conducting presentations is an advantage.
Proficiency in Microsoft Office, particularly Word, Excel, and PowerPoint.
Relevant technical or vendor certifications are an advantage.
Excellent verbal and written communication skills in English; Arabic is an advantage.
Strong analytical, problem-solving, presentation, and interpersonal skills.
Ability to manage multiple opportunities and meet deadlines.
Key Competencies
Technical solution design and requirements analysis.
Customer-focused and consultative selling.
Technical documentation and proposal writing.
Presentation, communication, and negotiation skills.
Teamwork, organization, and attention to detail.
Proactive attitude and willingness to learn new technologies.
Key Performance Indicators (KPIs)
Quality and accuracy of technical proposals.
Timely completion of presales activities and submissions.
Technical compliance with customer requirements.
Support provided to sales opportunities and conversion rates.
Customer satisfaction and internal stakeholder feedback.
Effective coordination with vendors and implementation teams.
