Operations Manager - Delmon Readymix
NASS Group & Corporation
Role:Role Summary
Responsible for overseeing and managing the day-to-day operations including batching plant operations, production, maintenance, workshops, fleet management, procurement, and material stock control. Ensure operational efficiency, cost optimization, quality compliance, customer satisfaction, and adherence to Health, Safety and Environmental (HSE) standards. Lead and develop departmental teams while ensuring the effective utilization and maintenance of company assets and resources.
Key Responsibilities
Oversee daily operations of batching plants, ice plants, workshops, fleet, and production facilities
Ensure effective preventive and planned maintenance programmes to maximize equipment availability and minimize downtime
Monitor plant, vehicle, and equipment performance, identifying opportunities for operational improvement and cost reduction
Coordinate vehicle and plant repairs across workshops and maintenance facilities
Monitor truck and pump productivity, efficiency, and operational costs
Implement and monitor company HSE policies, procedures, and standards across operational activities
Promote a positive health and safety culture across production and maintenance teams
Conduct operational risk assessments and develop HSE procedures and toolbox talks
Coordinate HSE training and ensure employees follow safe working practices
Participate in HSE committee meetings and ensure compliance with relevant requirements
Ensure operational processes comply with the Company's Quality Management System and established procedures
Maintain quality standards to ensure concrete production meets specifications and customer requirements
Investigate quality failures, identify root causes, and implement corrective actions
Act as the main operational contact for site and project managers at major construction projects
Coordinate concrete deliveries with Plant Supervisors and Shippers to ensure efficient service delivery
Manage customer complaints and feedback, ensuring timely resolution
Coordinate and oversee large concrete pours in collaboration with Plant and Pump Supervisors
Monitor raw material stock levels and conduct monthly stock reconciliations across all locations
Monitor inventory levels, purchasing costs, and supplier performance
Ensure compliance with company procurement policies and approved supplier procedures
Oversee workshop administration, maintenance records, and reporting systems
Monitor vehicle downtime, availability, maintenance expenditure, and replacement requirements
Prepare monthly maintenance cost reports and operational performance reports
Manage GPS truck tracking systems and monitor fleet efficiency
Ensure proper disposal and recycling of operational waste
Participate in annual budgeting and capital expenditure planning
Identify equipment and assets requiring replacement or upgrading
Evaluate and recommend new plant, vehicles, and equipment based on cost, quality, and operational requirements
Monitor operational expenditure and identify opportunities to reduce production and maintenance costs
Establish and monitor departmental KPIs, targets, and action plans
Maintain effective communication and coordination with other departments and senior management
Qualifications, Skills & Experience
NEBOSH General Certificate in Occupational Health & Safety or an equivalent qualification is preferred
Relevant technical, engineering, mechanical, or operations management qualifications are an advantage
Minimum 10 years of relevant experience in operations, production, or industrial management
Minimum 5 years of experience in a supervisory or management position
Proven experience managing Ready-Mix Concrete operations, including batching plant production, fleet, and maintenance activities
Experience in workshop supervision, equipment maintenance, procurement, inventory, and cost control
Strong leadership, people management, and decision-making abilities
Good knowledge of Health, Safety, and Environmental procedures
Strong operational planning, organizational, and time-management skills
