Operations & Customer Coordinator
Photo Phactory Studio
Role:About us
Photo Phactory Studio is a creative studio in Lusail offering photography, videography, 3D design and printing. Our brand Fincey makes custom 3D-printed products, including personalised giveaways for weddings, newborns and events.
The role
This is a flexible, hands-on role in a small team. You'll be the main contact for our customers and keep every order moving, from the first message to delivery.
Responsibilities
Reply to customers on WhatsApp and social media in Arabic and English
Take orders and confirm designs, quantities, prices and delivery dates
Track every order from received to delivered
Run our 3D printers, then finish and package products to our quality standards
Prepare large orders for weddings, newborns and events
Add and update products on our Shopify website
Support photo shoots and studio work when needed
Keep the workspace, materials and stock organised
Requirements
Fluent in Arabic and English, spoken and written
Friendly, professional and quick to reply to customers
Organized, reliable and comfortable with practical hands-on work
Good with computers and phones (Shopify or e-commerce experience is a plus)
Interest in design, 3D printing or photography is a plus, and full training is provided
What we offer
Salary: QAR 1,800 per month
Full training on our printers, products and systems
3-month probation period
The chance to grow with a growing creative brand
Please include a CV with your application.
