Officer - Telesales (Insurance) (Arabic Speaker)
Confidential
Role:Key Responsibilities
Handle inbound and outbound sales calls to promote products and services.
Promote, sell, and cross-sell Motor, Medical, and Non-Motor Takaful products and services.
Provide accurate information on Takaful products and services and tailored solutions to customers.
Maintain high standards of customer service, call quality, and adherence to approved scripts and procedures.
Follow up on leads and convert opportunities into new business.
Success Profile
Education
Bachelor's Degree in Business Administration, Insurance, Finance, or a related field is preferred.
Experience
1–2 years of experience in a call center or telesales environment.
Previous sales experience is preferred
Technical Competencies
Sound knowledge of Motor or Non-Motor Takaful products, coverage, benefits, and eligibility requirements.
Proficiency in Microsoft Office applications.
Behavioural Competencies & Drivers
Strong communication, negotiation, and relationship-building skills with a customer-focused approach.
Results-oriented mindset with the ability to identify opportunities, convert leads, and achieve sales targets.
Integrity, accountability, resilience, and a commitment to delivering high-quality service and continuous improvement.