New Energy Bus Service Lead
Mowasalat Qatar
Role:Job Summary
The New Energy Bus Service Lead plays a key role in supporting Mowasalat’s vision of delivering agile, safe, and sustainable transport solutions by coordinating and supervising fleet-wide engineering, maintenance, and technical support activities for New Energy Buses. The role is responsible for ensuring vehicle safety, reliability, availability, and compliance with established operational and engineering standards. The position provides specialized technical guidance on New Energy Bus systems and components, reviews fleet performance and engineering data, identifies technical issues, and recommends corrective and preventive actions. It also supports engineering improvements, technology applications, optimized maintenance practices, OEM coordination, team development, project delivery, and performance monitoring to enhance fleet reliability, maintainability, and operational efficiency.
Key Responsibilities
Fleet Engineering & Maintenance Operations
Coordinate and provide technical guidance for fleet-wide New Energy Bus engineering and maintenance activities to ensure vehicle safety, reliability, availability, and compliance with approved operational standards.
Review fleet performance audit reports, maintenance records, and technical data to identify recurring failures, performance gaps, and opportunities for improvement, recommending appropriate engineering and maintenance standards.
Monitor the technical condition and maintenance performance of New Energy Bus systems, including air-conditioning, braking, drivetrain, electrical and electronic systems, steering and suspension systems, and other critical vehicle components.
Analyze complex technical and operational issues affecting New Energy Bus performance and provide appropriate technical recommendations and solutions in coordination with relevant stakeholders.
Monitor preventive and corrective maintenance activities and ensure identified technical issues are followed up and resolved within required timeframes.
New Energy Electrical Engineering & OEM Coordination
Supervise and coordinate the activities of the New Energy Electrical Engineering team, ensuring effective work allocation, technical support, performance monitoring, and alignment with business and operational requirements.
Review and analyze technical data, engineering reports, and performance information submitted by the Electrical Engineering team to ensure accuracy, completeness, and appropriate technical follow-up.
Monitor OEM performance against agreed technical requirements, identify areas of non-compliance, and coordinate appropriate follow-up actions to ensure timely resolution of technical deficiencies.
Coordinate with OEMs, manufacturers, vendors, and technical service providers to address engineering issues, review technical recommendations, and ensure effective delivery of required technical services.
Maintain effective working relationships with internal departments and external stakeholders to facilitate technical coordination, information sharing, and resolution of New Energy Bus engineering issues.
Engineering Improvement & Technology Application
Identify and recommend engineering improvement initiatives, technology applications, and maintenance solutions to enhance New Energy Bus reliability, maintainability, and operational efficiency.
Coordinate engineering studies and technical assessments in collaboration with relevant specialists and external service providers to address fleet performance issues and improve engineering practices.
Apply relevant data analysis and statistical techniques to monitor asset condition, identify failure trends, and support the optimization of maintenance strategies.
Team Management & Development
Provide day-to-day supervision, technical guidance, and support to engineers and technical staff, ensuring effective coordination and completion of assigned activities.
Monitor employee performance, identify competency and development requirements, and support appropriate training and knowledge-sharing initiatives.
Ensure effective utilization and allocation of available manpower and technical resources in line with operational priorities and business requirements.
Budget, Projects & Resource Management
Participate in the preparation and monitoring of budgets relating to New Energy Bus engineering, maintenance, and technical activities, ensuring appropriate utilization of approved resources.
Coordinate engineering and technology application projects, applying project management principles to monitor activities, timelines, deliverables, and required resources.
Monitor project implementation and coordinate with relevant stakeholders to address technical challenges and ensure completion in accordance with agreed requirements.
Reporting & Performance Monitoring
Prepare and review technical and operational reports covering fleet performance, engineering issues, maintenance activities, OEM compliance, and Accident Claims operations.
Monitor relevant performance indicators and provide periodic updates and recommendations to management regarding technical issues, operational performance, and improvement initiatives.
Follow up on corrective and preventive actions arising from technical reviews, performance audits, inspections, and engineering assessments to ensure timely implementation.
Governance & Confidentiality
Ensure the highest standards are followed to safeguard Mowasalat’s sensitive and confidential data.
Qualifications & Requirements
Education
Bachelor’s Degree in Mechanical Engineering, Automobile Engineering, or a related field.
Master’s Degree is preferred.
Experience
Minimum 7 years of relevant experience in engineering, fleet maintenance, or technical operations, preferably within the automotive, public transportation, or electric vehicle industry.
Minimum 3 years of experience in New Energy Bus / Electric Vehicle technologies and engineering systems.
Certifications & Training (Preferred)
Certified Sustainable Energy Manager (CSEM).
Project Management Professional (PMP).
Any other relevant engineering, electric vehicle, fleet maintenance, or project management certification or training.
Skills & Competencies
New Energy Vehicle technology.
Bus electrical and electronic systems maintenance.
Fleet reliability and asset management.
Engineering and maintenance management.
Fleet performance and data analytics.
Safety and risk management.
Engineering project management.
Strategic thinking and problem-solving.
Leadership, planning, and organizational skills.
Effective communication, teamwork, and collaboration.
Coaching and development of technical teams.
Accountability and ownership.
Continuous improvement and innovation.
Adaptability and emotional intelligence.