MINI Sales Executive
AGMC
Role:Job Overview
The primary purpose of the MINI Sales Executive role is to achieve and exceed sales and profitability targets by delivering an exceptional customer experience that aligns with the MINI brand.
Roles and Responsibilities
Present and demonstrate the MINI product range to meet individual customer needs and expectations.
Ensure that the entire customer journey, including quotations, offers, test drives, and reviews, aligns with MINI brand standards.
Make vehicle deliveries a memorable experience by providing comprehensive explanations of all features and benefits.
Collect and compile market data on competitive brands to support business planning and decision-making.
Develop and maintain relationships with existing and potential customers through ethical sales methods and personalised interactions.
Ensure the accurate processing of all paperwork and documentation in compliance with company policies and procedures.
Adhere to pricing structures and administrative requirements to maintain consistency and transparency.
Liaise with banks and insurance companies to secure favourable deals for both customers and the company.
Ensure timely receivables from the market, minimising financial risks and maintaining cash flow efficiency.
Work closely with Service, Parts, Finance, and New Car Sales departments to ensure a seamless customer experience.
Maintain high professional standards of communication with customers before, during, and after the sales process.
Stay updated with MINI product knowledge, industry trends, and competitor offerings to provide informed recommendations.
Ensure adherence & compliance to policies, procedures, ISO standards, Health & Safety requirements, ethical code of conduct & values.
Key Accountabilities
Achieve and exceed sales and profitability targets through effective sales strategies and customer engagement.
Continuously maintain high customer satisfaction and retention levels.
Explore and create new sales opportunities to improve market penetration in both existing and new segments.
Utilise the company’s database for prospecting, repeat sales, and customer referrals to drive business growth.
Handle customer complaints professionally, ensuring timely resolution and corrective action.
Promote the MINI brand by actively participating in marketing initiatives and ensuring consistent brand experience.
Continuously seek opportunities for personal and professional development.
Qualifications/Requirements/Experience
High school diploma or equivalent (Bachelor’s Degree in business or marketing is a plus).
Valid driver’s license.
Excellent communication and interpersonal skills.
Strong negotiation and closing abilities.
Customer-focused approach with the ability to build lasting relationships.
Proficiency in using CRM systems and basic computer skills.
A proactive, goal-oriented attitude with the ability to meet sales targets.
Experience (Years of experience, Sector, Local /International)
5+ Years of work experience in Automotive Rental/Sales Industries
Local market knowledge is essential; international experience may be a plus.
Strong sales skills and a passion for premium cars.
