Manager Delivery Integration - Cargo Terminal 2 (Fixed-Term Contract)
Qatar Airways
Role:General Information
Ref # 238537
Location: Qatar-Doha
Job family: Cargo & Airport Operations
Closing Date: 2026-11-23
Description
About You
Manage the day-to-day integration and operational validation of Cargo Terminal 2 (CT2) delivery outputs on behalf of QAS Cargo, within the governance and priorities established by the Senior Manager Projects – CT2, ensuring the facility, Material Handling System (MHS), technology, processes, people and operational arrangements are aligned with approved end-user requirements and collectively prepared for safe and effective operations.
Coordinate QAS Cargo’s end-user assurance, Concept of Operations (ConOps) and operational-readiness activities across the dedicated CT2 project team, translating approved priorities into integrated actions covering operational validation, systems testing, trials, handover and transition into service. Lead the Senior Project Officer and Cargo Process Improvement Specialist in converting project outputs into an integrated, executable and operationally ready air cargo operation.
Contract Duration: 3 years
Responsibilities
Strategic
Develop and implement the QAS Cargo Terminal 2 (CT2) delivery-integration and operational-validation framework, within the governance and priorities established by the Senior Manager Projects – CT2, to provide a consistent approach across facility, Material Handling System (MHS), technology, process, people and operational-readiness workstreams.
Translate the Senior Manager Projects' strategic priorities into integrated workstream plans, review cycles, readiness activities, decision requirements and team actions to maintain alignment across the dedicated QAS Cargo CT2 team.
Identify cross-workstream dependencies and integration risks that could affect safety, operational functionality, capacity, maintainability, business continuity or readiness and coordinate timely resolution or escalation.
Operational
Delivery Integration and Coordination
Lead the day-to-day integration of QAS Cargo activities across facility and construction interfaces, MHS, technology, operational processes, project controls and Operational Readiness and Airport Transfer (ORAT) to ensure parallel workstreams collectively support the approved CT2 operational outcome.
Develop and maintain an integrated QAS Cargo delivery and readiness plan covering end-user assurance activities, operational decisions, dependencies, execution-stage deliverables, testing, commissioning, trials, training, handover and transition requirements.
Maintain an integration and operational-interface register identifying dependencies, operational impacts, accountable workstream owners, required decisions, target resolution dates and escalation status.
Lead working-level integration meetings and workshops to align facility, MHS, IT, processes, people and readiness activities and resolve matters that cross individual workstream boundaries.
Escalate unresolved integration matters, conflicting requirements and material operational impacts to the Senior Manager Projects – CT2 with supporting evidence, options and recommended actions.
End-User Assurance and Operational Validation
Manage QAS Cargo’s day-to-day end-user assurance and operational-validation activities throughout construction, installation, testing, commissioning, handover and transition, within the governance, priorities and delegated authority established by the Senior Manager Projects – CT2.
Develop and maintain the end-user assurance plan, identifying required operational reviews, inspections, demonstrations, testing activities, responsible subject-matter experts, decision dates and supporting evidence.
Coordinate QAS Cargo subject-matter experts in assessing execution-stage deliverables requiring operational input, including contractor proposals, equipment configurations, system functionality, testing documentation, commissioning outputs, operational procedures and proposed changes affecting the approved operating solution.
Verify through site inspections, walkthroughs, demonstrations, simulations and testing that installed facilities, MHS, technology, equipment and operational interfaces are consistent with approved QAS Cargo requirements and capable of supporting the intended cargo operation.
Coordinate the operational validation of end-to-end cargo processes, including normal operations, peak conditions, exceptions, degraded modes, system recovery, manual fallback and business-continuity arrangements.
Provide the Senior Manager Projects – CT2 with evidence-based operational assessments, acceptance conditions and recommended actions relating to operational suitability, testing, handover and readiness.
Construction and Asset Interfaces
Coordinate QAS Cargo input into construction sequencing, access arrangements, temporary works, project logistics and delivery interfaces where these could affect existing cargo operations, future operational requirements or CT2 readiness activities.
Direct the Senior Project Officer’s coordination of site observations, operational walkthroughs, installation verification, progressive inspections, testing support, operational snagging and handover preparation.
Identify the operational consequences of layout, access, installation, construction-interface or asset-readiness issues and refer technical non-conformances and workmanship matters to the appropriate MPD, PMCM, designer or contractor representative.
Ensure the QAS Cargo team does not issue site instructions, direct contractor activities or assume responsibility for construction methodology, supervision, quality control, technical acceptance or contractual administration.
Process, Concept of Operations (ConOps) and Operational Integration
Lead the Senior Process Improvement Specialist in the development, validation and maintenance of the CT2 ConOps, future-state processes, operational requirements, standard operating procedures and operational scenarios.
Ensure facility layouts, MHS functionality, technology solutions, staffing assumptions and operating procedures remain aligned with approved cargo processes, service standards, capacity requirements and performance outcomes.
Coordinate end-to-end process mapping and operational validation across acceptance, build-up, breakdown, transfer, storage, screening, special products, truck-dock, airside and landside interfaces, as applicable to the approved CT2 operating scope.
Maintain alignment between ConOps, operational procedures, training content, test scenarios and transition arrangements so that the intended operating model can be implemented effectively at go-live.
Operational Readiness and Airport Transfer (ORAT)
Integrate ORAT requirements and activities across QAS Cargo’s facility, MHS, technology, process, people and delivery workstreams within the governance and priorities established by the Senior Manager Projects – CT2.
Act as the day-to-day QAS Cargo coordination point for ORAT interfaces affecting delivery integration, ConOps, operational processes, end-user requirements, testing, handover and transition activities.
Coordinate with the appointed ORAT consultants to ensure QAS Cargo operational requirements, workstream dependencies, stakeholder inputs and readiness constraints are accurately reflected in ORAT plans and activities.
Coordinate QAS Cargo operational stakeholders and subject-matter experts in support of readiness assessments, familiarization, simulations, testing and operational trials, ensuring the required participation, information and operational resources are available.
Lead the Senior Project Officer and Senior Process Improvement Specialist in providing the construction-interface, process, ConOps and operational inputs required to support ORAT planning and execution.
Coordinate QAS Cargo participation in integrated systems testing, familiarization, simulations, the Non-Operational Trial Period, the Revenue Operational Trial Period and other applicable operational trials.
Support knowledge transfer from the ORAT consultants to QAS Cargo and ensure relevant readiness documentation, tools and lessons are retained within the operation.
Additional Accountabilities
Handover and Transition
Develop and manage the QAS Cargo operational-handover framework, ensuring facility, systems, equipment, process, people and documentation requirements are coordinated before transition into service.
Coordinate QAS Cargo review of operations and maintenance manuals, as-built information, asset data, training materials, operational procedures, warranties, support arrangements and other documents required for safe and effective operation.
Maintain an operational-handover matrix defining required documentation, training, access, equipment, systems, approvals, support arrangements, outstanding works, accountable owners and target completion dates.
Coordinate development of migration, cutover, fallback, contingency, stabilization and ramp-up plans across existing and future QAS Cargo operations.
Ensure transition plans clearly address interfaces between CT2, Cargo Terminal 1, supporting airport systems, operational stakeholders and relevant third parties
Maintain the CT2 operational lessons-learned and knowledge-transfer process to retain project, process and systems knowledge within QAS Cargo.
Reporting and Governance
Provide the Senior Manager Projects – CT2 with integrated, evidence-based reporting covering workstream status, QAS Cargo actions, operational dependencies, readiness, interface risks, unresolved requirements and decisions required.
Coordinate with the Senior Manager Project Controls to ensure QAS Cargo milestones, decisions, constraints, dependencies, testing and readiness activities are represented in integrated programme reporting.
Prepare integration assessments, decision papers, operational-impact reviews and readiness recommendations for the Senior Manager Projects – CT2 and relevant governance forums.
Perform other department duties related to the position as directed by the Head of the Department
Be part of an extraordinary story
Your skills. Your imagination. Your ambition. Here, there are no boundaries to your potential and the impact you can make. You’ll find infinite opportunities to grow and work on the biggest, most rewarding challenges that will build your skills and experience. You have the chance to be a part of our future, and build the life you want while being part of an international community. Our best is here and still to come. To us, impossible is only a challenge.
Join us as we dare to achieve what’s never been done before.
Qualification
Essential
About you
Bachelor’s Degree or Equivalent
Minimum 8 years of job-related experience
Substantial experience in air cargo terminal operations or cargo ground handling within a complex, regulated and operationally critical environment.
Direct operational experience of end-to-end air cargo handling processes, including acceptance, build-up, breakdown, transfer, storage, screening, special products and airside and landside interfaces.
Experience coordinating multidisciplinary workstreams involving operational facilities, Material Handling Systems, technology, equipment, processes, people and operational stakeholders.
Experience supporting a major cargo terminal development, facility expansion, automation implementation, operational transformation or comparable business-change programme.
Experience translating approved operational requirements and project outputs into Concept of Operations, future-state processes, operating procedures, testing scenarios, training requirements and readiness activities.
Experience participating in execution-stage end-user assurance, site inspections, operational walkthroughs, installation verification, simulations, testing, commissioning, integrated systems testing, operational trials and handover activities.
Experience contributing to Operational Readiness and Airport Transfer or an equivalent operational-readiness, activation, transition or cutover programme.
Experience leading professional employees or multidisciplinary operational teams and coordinating the delivery of assigned workstreams.
Preferred
Experience supporting the development, expansion or activation of a major international air cargo terminal.
Experience working with automated air cargo or logistics Material Handling System (MHS) and their integration with buildings, cargo applications, supporting technology and operational processes.
Previous major-project experience in Qatar or the Gulf Cooperation Council region.
Professional certification in project management, ORAT, operational readiness, Lean Six Sigma, process improvement, change management or a related discipline.
Experience in special cargo operations, including temperature-controlled, pharmaceutical, dangerous goods, valuable, vulnerable or live-animal cargo.
Our story started with four aircraft. Today, we deliver excellence across 12 different businesses coming together as one. We’ve grown fast, broken records and set trends that others follow. We don’t slow down by the fear of failure. Instead, we dare to achieve what’s never been done before. So whether you’re creating a unique experience for our customers or innovating behind the scenes, every person contributes to our proud story. A story of spectacular growth and determination.
https://aa115.taleo.net/careersection/QA_External_CS/jobapply.ftl?lang=en&job=238537