Maintenance Engineer
AlKhonji Group
Role:Department: Property & Facilities Management
Location: Muscat, Sultanate of Oman
Reports To: Project Manager / Management
JOB PURPOSE:
To manage and supervise maintenance activities across the Group’s residential, commercial, and other properties, ensuring
that buildings, facilities, and building systems remain safe, operational, well-maintained, and cost-effective. The Maintenance
Engineer is responsible for preventive maintenance planning, coordinating maintenance teams and contractors, controlling
costs, and ensuring timely resolution of maintenance issues.
KEY RESPONSIBILITIES
A. Maintenance Planning & Management
Develop and implement preventive and corrective maintenance plans for all Group properties.
Conduct regular inspections to assess building conditions and identify maintenance requirements.
Prioritize activities according to safety, urgency, property condition, and operational needs.
Maintain a comprehensive maintenance schedule for buildings, units, and facilities.
Minimize emergency repairs through proactive maintenance planning.
B. Technical Supervision
Supervise civil, electrical, plumbing, HVAC, and other building-system maintenance works.
Inspect completed works to verify quality, compliance with specifications, and proper functionality.
Identify recurring defects and recommend permanent technical solutions.
Ensure maintenance activities comply with applicable safety requirements and local regulations.
C. Maintenance Team Management
Supervise caretakers, technicians, skilled workers, and support staff.
Allocate manpower according to technical skills, workload, property size, and maintenance priorities.
Prepare daily and weekly work schedules and monitor staff productivity.
Assess staff performance and identify training requirements.
Ensure teams have the necessary tools, materials, and resources.
D. Contractors & Procurement
Obtain and evaluate quotations for maintenance materials, equipment, and outsourced services.
Coordinate with approved contractors and service providers.
Monitor contractor performance, work quality, completion dates, and costs.
Verify completed work before recommending invoices for approval.
Maintain records of quotations, purchase requests, work orders, and maintenance expenses.
E. Property Inspections & Asset Management
Maintain an updated register of Group properties, buildings, units, and major equipment.
Prepare condition assessment reports and identify urgent repairs and long-term refurbishment requirements.
Record defects, recurring problems, equipment servicing, and completed maintenance works.
Inspect vacant and occupied units, common areas, and building services.
Recommend improvements to extend asset life and reduce operating costs.
F. Tenant & Occupant Requests
Coordinate and follow up on maintenance complaints and service requests.
Prioritize response and completion according to the urgency of each request.
Communicate with property management personnel and occupants as required.
Monitor outstanding requests until satisfactory closure.
G. Budget & Cost Control
Prepare annual maintenance budgets and periodic cost forecasts.
Monitor expenditure against approved budgets.
Control material consumption, manpower utilization, and outsourced maintenance costs.
Recommend cost-effective solutions without compromising quality or safety.
Identify opportunities to reduce recurring maintenance expenses.
H. Health, Safety & Compliance
Ensure safe working practices across all maintenance activities.
Identify and report potential hazards and unsafe building conditions.
Ensure proper use of personal protective equipment and maintenance tools.
Coordinate inspections and servicing of fire safety systems and other critical building services.
Maintain relevant maintenance, inspection, and safety records.
REPORTING REQUIREMENTS
Daily Reports: Critical issues, emergency repairs, workforce allocation, and urgent actions.
Weekly Reports: Work completed, outstanding tasks, team productivity, contractor progress, and pending materials.
Monthly Reports: Maintenance costs, recurring defects, preventive maintenance performance, property condition, and
budget status.
Periodic Property Assessments: Building condition, major repair requirements, and recommendations for refurbishment or
capital expenditure.
QUALIFICATIONS & EXPERIENCE
Bachelor’s degree in Mechanical, Electrical, or Civil Engineering.
Minimum 3–5 years of relevant experience in building maintenance, facilities management, or property maintenance.
Experience managing maintenance teams and external contractors.
Knowledge of building systems, maintenance planning, cost control, and technical reporting.
Good communication, organizational, problem-solving, and team-management skills.
Proficiency in Microsoft Office and maintenance reporting tools.
Valid Oman driving licence is an advantage.
KEY PERFORMANCE INDICATORS (KPIs)
Percentage of preventive maintenance completed as scheduled.
Average response and resolution time for maintenance requests.
Number of recurring defects and emergency breakdowns.
Maintenance expenditure versus the approved budget.
Quality of completed maintenance works and inspection results.
Productivity and effective utilization of maintenance staff.
Number of overdue maintenance requests and outstanding work orders.
Accuracy and timely submission of maintenance reports.
Tenant satisfaction and service quality.
Compliance with safety requirements and equipment servicing schedules.
AUTHORITY & ACCOUNTABILITY
Allocate daily maintenance tasks and assign available manpower within approved operational arrangements.
Coordinate maintenance works with contractors, suppliers, caretakers, and property management personnel.
Recommend material purchases, contractor appointments, and maintenance expenditures for approval in accordance with
Group procedures.
Escalate major defects, safety risks, budget overruns, and capital repair requirements to management.
Ensure all maintenance activities are properly documented and completed within approved timelines and budgets.
OVERALL OBJECTIVE
To establish a proactive, organized, and cost-effective maintenance system that protects the Group’s property assets,
improves building conditions, minimizes operational disruptions, and ensures efficient use of manpower and financial
resources.
