Key Account Manager - GCC
Remedica
Role:Remedica is a globally active EU-based pharmaceutical company, headquartered in Cyprus and present in more than 110 countries. Founded in 1980, the company has evolved into a trusted generics CDMO and dossier development partner for pharmaceutical companies worldwide. Remedica combines development expertise, EU-based manufacturing capabilities, regulatory know-how and a strong quality culture to deliver competitive, high-quality medicines. Its portfolio includes over 300 products across key therapeutic areas, including cardiovascular, oncology, anti-diabetic, anti-infective, central nervous system, alimentary tract, genito-urinary and musculoskeletal treatments.
Over the last few years, Remedica went through a massive transformational program from a locally recognised reputable company to a global player, respected by its distributors, partners, and clients. The investments into the factories, R&D equipment, new facilities, implementation of best-in-class software, and people development are the baselines for Remedica's success in the future.
We are actively seeking a talented Saudi national to join our MEA team here at Remedica as the GCC Key Account Manager. The team is responsible for building sustainable growth across the Middle East and Africa through distributor partnerships, key account development and commercial execution. The GCC Key Account Manager supports this objective across assigned GCC markets.
Based in Riyadh, the GCC Key Account Manager is responsible for managing and developing Remedica’s business with assigned distributors and key accounts across the GCC, delivering agreed sales, profitability and collection targets.
The role develops account plans, strengthens customer relationships, coordinates tender participation and supports portfolio growth through close collaboration with internal functions and local partners.
Duties and Responsibilities
Key Account and Distributor Management
Act as the primary commercial contact for assigned GCC distributors and key accounts, building sustainable relationships with decision-makers, conducting regular distributor business reviews, agree corrective actions and follow up on commitments.
Develop and implement annual account plans covering sales, profitability, collections, tenders and portfolio development.
Monitor distributor sales, stock levels and market coverage to identify growth opportunities and performance gaps.
Coordinate resolution of customer issues and escalate matters requiring management intervention
Sales Performance and Business Development
Deliver agreed sales, gross profit and collection targets for assigned accounts and markets.
Identify opportunities for portfolio expansion, new product introductions and business development with public and private sector accounts.
Support negotiations on pricing, payment terms and other commercial conditions within approved authority limits.
Monitor market trends, competitor activity and customer requirements, recommending actions to improve performance
Coordinate product launch plans with distributors and relevant internal teams.
Tender and Institutional Business
Identify and track tender opportunities with distributors and institutional customers.
Coordinate tender assessment, preparation and timely submission, including pricing recommendations and required documentation.
Align quantities, delivery schedules and commercial terms with internal stakeholders before submission.
Follow up on tender awards, purchase orders and supply commitments.
Monitor contractual deadlines and potential penalties or claims, escalating risks promptly.
Forecasting and Supply Coordination
Prepare and maintain sales forecasts, demand plans, monthly shipment plans and collection projections.
Monitor orders through the ERP system and coordinate with Order Execution and Supply Chain to support timely delivery.
Review distributor inventory, expiry exposure and product availability to improve stock planning and business continuity.
Communicate supply constraints using agreed internal guidance and coordinate recovery plans.
Work with Regulatory Affairs to follow up on registrations, variations and other matters affecting commercial execution.
Financial Management and Reporting
Monitor receivables, overdue balances and payment commitments in coordination with Finance.
Follow up on letters of credit, payment documentation and credit-related issues where applicable.
Review customer claims, debit notes and commercial deductions with relevant departments before settlement.
Prepare accurate performance reports, account reviews, forecasts and market updates.
Maintain complete customer records, commercial agreements and account documentation.
Qualifications and Skills
We are looking for a Saudi National with a Bachelor’s degree in Pharmacy, Life Sciences, Business Administration or a related Discipline. You will have a minimum of five years pharmaceutical commercial experience, including key account or distributor management. You will have demonstrated GCC market experience and a strong understanding of pharmaceutical distribution and institutional tenders. You will have a proven ability to manage targets, negotiations, forecasts and collections.
You thrive on creating strong relationships and negotiation, and demonstrate the ability to work across functions and manage multiple accounts and customer expectations.
You will be IT literate with proficiency in Microsoft Excel, PowerPoint and ERP systems; SAP experience is an advantage.
Fluency in English is required; Arabic is a strong advantage.
Why Join Remedica?
Join our team and be part of a company that values innovation, teamwork, and continuous improvement.
Equal Opportunity Statement
At Remedica, we are committed to ensuring equal pay for equal work and work of equal value. To support this commitment, roles are evaluated using a structured, gender‑neutral job evaluation framework, which objectively assesses the knowledge, skills, responsibilities, effort, and working conditions associated with each role. This approach helps ensure fair, transparent, and consistent outcomes across the organization.
We welcome applications from all qualified candidates, regardless of sex, race, ethnicity, disability, religion or belief, sexual orientation, gender identity, or age.
