Key Account Manager | Data Centre & ICT Infrastructure
ECOSS & Co
Role:ECOSS & Co is partnering with a leading private provider of integrated data centre and ICT infrastructure solutions across the Middle East. Our client designs, builds, operates and maintains mission-critical facilities for government and semi-government entities and Fortune 500 companies, and is expanding its UAE operations.
THE OPPORTUNITY
This is a unique, hybrid role. Our client is looking for a senior Key Account Manager who can work with equal confidence across government, semi-government and private-sector clients, from ministries, authorities and defence and security entities to government-related enterprises and large corporates.
You will own the full commercial relationship for your key accounts. That means account planning, growing the installed base, winning new projects, protecting margin and keeping service contracts renewed. You will sell across the whole data centre lifecycle: turnkey design and build, modular and containerised data centres, maintenance and lifecycle services (AMC), and ELV and security systems.
KEY RESPONSIBILITIES
Carry revenue, gross margin and growth targets for your named accounts
Build written account plans: decision-makers, budget cycles, installed base, opportunities, risks and 12–24 month actions
Map and work the full buying centre, from director-general and C-level to procurement, finance and site technical teams
Generate and qualify opportunities: expansions, tech refresh, new sites, DR, edge and modular deployments, AI and high-density capacity, service contracts
Lead the commercial side of tenders, RFPs and direct proposals: bid/no-bid, pricing, compliance, submission and clarifications
Negotiate commercial terms, payment terms, bank guarantees and contract conditions within the approved margin framework
Protect and grow the installed base, including AMC renewals, scope extensions and additional sites
Keep CRM, pipeline and forecast data accurate; own collections follow-up with Finance
Represent the company at industry events, forums and exhibitions
WHAT YOU MUST HAVE
7–10 years of quota-carrying B2B sales experience, with at least 5 years selling to UAE government or semi-government entities
Existing, live relationships with decision-makers in UAE federal or local government entities
A proven record of winning and growing large accounts in data centres, ICT infrastructure, critical power and cooling, security systems or a related field
Hands-on UAE government tendering experience, including e-procurement platforms, bank guarantees and government contract terms
Fluent Arabic and English, spoken and written
Strong negotiation and stakeholder skills, comfortable with a director-general and a site engineer on the same day
Disciplined use of CRM, forecasting and reporting
Bachelor's degree in Business, Engineering, IT or a related field
NICE TO HAVE
Experience with ministries of interior, defence, police or other security-sector clients, including security clearance processes
Understanding of data centre design, modular and containerised data centres, and Tier standards
Familiarity with UAE compliance frameworks for critical infrastructure: information security, data sovereignty, in-country value (ICV)
Experience selling long-term service contracts (AMC, managed services) alongside capital projects
Sales methodology training such as Miller Heiman, Challenger or SPIN
YOU MAY CURRENTLY BE A…
Key Account Manager, Business Development Manager, Sales Manager, Enterprise Account Manager, Client Partner or Sector Lead. If you carry a quota and have won business with government and semi-government entities as well as private clients, we want to hear from you.
WHAT'S ON OFFER
Attractive package with performance bonus
Medical insurance
Exposure to regional and global digital infrastructure projects
Clear career progression in a fast-growing company
HOW TO APPLY
Apply through this posting and complete the screening questions. You can also send your CV to info@ecossco.com or WhatsApp +971 50 418 8640. Shortlisted candidates will be contacted by ECOSS & Co for a confidential conversation.
Your application is handled in confidence by ECOSS & Co and used only for recruitment. We will not share your details with our client without your consent.
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