Key Account Manager Abu Dhabi
Airbus
Job Description:
Based in Abu Dhabi, The The Key Account Manager will integrate the EBM team and will report to the Airbus Helicopters Head Of Sales Middle - East.
This position of KAM is designated for a confirmed Sales Manager/Key Account Manager who will manage governmental accounts and major campaigns in countries of the region including the UAE. As confirmed KAM, he/she will have to demonstrate a solid background in governmental and military business in Middle- East and/or Africa including aeronautical knowledge.
Ownership of the account means leadership within the company for all activities from business development, to sales, to support. So, he/she will:
Manage all bids and campaigns internally and towards his customers
Negotiate contract and any contractual changes, amendments with the customers
Develop Airbus Helicopters market share and identify prospects and opportunities in line with the regional strategy
For his accounts, The Key Account Manager is responsible for commercial interests, customer relations and campaigns on behalf of Airbus Helicopters.
His/He main responsibilities are :
Maintain knowledge of competitors’ products and sales activities
Manage the preparation of most competitive offers for the customers coordinating with the other AH/AHD departments based on robust capture plan, clear sales strategy including argued winning price and drivers to customer satisfaction
Manage all bids and campaigns towards the customers
Identify local Offsets or Industrial Participation demands, needs or as enablers.
Lead the contract negotiation in line with the received mandate
Apply commercial, pricing and distribution policy and processes
Develop Airbus Helicopters market share and identify prospects and opportunities in line with the regional strategy
Develop and submit to the Head of Sales accurate forecast, for the assigned accounts when applicable Responsible for the accuracy and currency
of data in CRM tools
Follow up customers activities and secure customers satisfaction by ensuring close customer relationship
Lead the customer interface for all support and services activities in collaboration with the CSM
Manage overdues with customer and ensure timely payments
Manage all E&C activities and apply the associated processes (HRDD/SCP/KYC/G&H...) with these accounts
Ensure the Export Control process is properly applied
Maintain knowledge of competitors’ products and sales activities
Required Education Background, Skills And Experience
More than 5 years in governmental/military marketing and sales experience including Middle-East
Expatriation experience in middle-East or Africa
Ability to travel (around 50% of the time) to potential high and extrem risk countries
Solid Aeronautical Knowledge
Degree in Business or Engineering
Fluent in English
French and/or Arabic are considered a plus
Strong relationship building, networking, negotiating, interpersonal and communication skills;
High degree of initiative, credibility, independence, integrity, confidentiality and trust
Autonomy, planning capability with pro-active mindset and creatives ideas
Team spirit
This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company’s success, reputation and sustainable growth.
Company:
Airbus Africa and Middle East FZE
Employment Type:
Permanent
Experience Level:
Professional
Job Family:
Sales, Marketing & Commercial Contracts
By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus.
Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.
Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to emsom@airbus.com .
At Airbus, we support you to work, connect and collaborate more easily and flexibly. Wherever possible, we foster flexible working arrangements to stimulate innovative thinking.
