Junior Infrastructure and Networking Engineer
Hantec Markets
Role:Why Join Hantec Markets?
We’re a global broker with innovation at our core. Designing for us means building tools that empower traders across markets, platforms, and geographies. You’ll be part of a team where ownership is expected, collaboration is celebrated, and creativity is the standard.
Role Overview
We are looking for two motivated and enthusiastic Junior Infrastructure & Networking Engineers to join our Technology team in Dubai.
In this role, you'll support the day-to-day monitoring, maintenance and operation of our server and network infrastructure, helping to ensure system stability, availability and performance.
You'll be involved in infrastructure monitoring, first-line troubleshooting, server administration, network support and incident management, while gaining practical experience across a range of technologies, including Windows Server, firewalls, backup platforms and cloud infrastructure.
The successful candidates will also contribute to our extended 24/5 infrastructure support coverage, working assigned evening or night shifts following onboarding and training.
This is an excellent opportunity for someone looking to develop their technical skills within a global technology environment.
Your Responsibilities
Monitor servers, networks, connectivity and infrastructure services using Network Management Systems (NMS) and other monitoring platforms.
Carry out routine infrastructure health checks to identify potential performance, availability and connectivity issues.
Investigate and troubleshoot first-line infrastructure incidents relating to servers, network connectivity, DNS, VPN, latency and remote access.
Assist with the administration, maintenance and monitoring of Windows servers and related infrastructure services.
Support network infrastructure, including LAN, WAN, firewalls, VPNs, switching, routing and wireless connectivity.
Assist with monitoring and troubleshooting infrastructure supporting trading environments, escalating critical issues when required.
Monitor backup operations and investigate failed or missed backup jobs.
Support firewall administration, security monitoring and infrastructure-related security alerts under the guidance of senior engineers.
Assist with remote access management, Cloudflare Zero Trust and DNS-related troubleshooting.
Review infrastructure alerts, investigate potential issues and escalate incidents to the appropriate technical specialists.
Maintain accurate technical documentation, including network diagrams, troubleshooting procedures, configuration records and operational runbooks.
Support infrastructure changes, upgrades, maintenance activities and configuration updates.
Assist with infrastructure asset and configuration management.
Work closely with Infrastructure, Networking, Cyber Security, Development and Service Desk teams to resolve technical issues.
Maintain clear shift handovers to ensure continuity of infrastructure monitoring and incident management.
Identify opportunities to improve monitoring, documentation, alerting and troubleshooting processes.
Technical Requirements & Experience
Basic knowledge of IT infrastructure, networking, Windows and server environments.
Understanding of networking fundamentals, including TCP/IP, DNS, DHCP, routing and switching.
Familiarity with Windows Server and general IT infrastructure concepts.
An interest in developing knowledge of network monitoring systems, firewalls, VPNs and cloud technologies.
Strong troubleshooting and problem-solving skills, with the ability to investigate technical issues logically.
Good organisational skills and attention to detail.
Ability to work independently while knowing when to seek guidance or escalate issues.
Strong communication skills and the ability to collaborate effectively with different technical teams.
A proactive attitude, curiosity and a genuine willingness to learn and develop.
Fluent in English, both written and verbal.
Education:
A degree, diploma or equivalent qualification in Information Technology, Computer Science, Computer Engineering, Network Engineering or a related discipline.
What we offer:
Annual Ticket Home - 2,500 AED a year offered after 1 year of employment
VISA Sponsorship
Health Insurance
Annual Discretionary Bonus Pool – rewarding high performance
Monthly $100 Core Values Nominations – recognition for living our values
Quarterly Core Values Winner – exclusive dinner with our Directors
Yearly Core Values Champion – an all-inclusive paid work trip to one of our global offices
Work from Other Offices – flexibility to work remotely from our worldwide locations (at employee’s expense)
